Goods will be sent at cost to you by an insured carrier. I do my best to quote and charge accurately for postage, but may be required to change method or type of delivery, which may affect the final price paid or quoted.
I will give you a tracking number from the carrier upon sending the item. Please let me know in advance if you require the item to be delivered to an alternative address, such as a work address. I cannot accept liability for non-receipt of goods in the instance you provide an unsuitable address, inaccurate address, or are not home to accept delivery. If you miss a delivery, please contact the courier directly to arrange a redelivery. Please notify me urgently if goods are not received within seven days so that I can contact the courier. I take the utmost care in packing goods for posting. Please check goods for damage prior to signing for them. Please notify me urgently if the portrait is damaged on receipt. I cannot accept liability for non-receipt of goods or receipt of goods damaged in transit if you do not notify me promptly in writing that there is a problem with the shipment.
If the damaged portrait cannot be put right or repaired, provided it was covered by postal insurance,I will reprint it, allowing for a feasible alternative completion date.